The Pools

Keeping Your Play Safe at The Pools: Source of Funds Checks 🎲🔒

At The Pools, we’re committed to making your experience enjoyable, secure, and fair for everyone. Part of that commitment means following UK Gambling Commission rules to keep gambling safe, crime-free, and compliant. ✅

Why might we ask about your funds?

Sometimes, we’ll need to check where the money you use to play comes from. This is called a Source of Funds check. It’s a standard process, similar to what your bank might do - and helps us to make sure all play on our site is legitimate and affordable. 💷

If a check is needed, we’ll get in touch and ask you to provide documents showing how you fund your play at The Pools. We can request this at any time, and it’s not about being intrusive—it’s about keeping our community safe and meeting our legal obligations. 🛡️

What Documents do we Accept for Source of Funds?

<a href="https://help.thepools.com/en/articles/530544-source-of-funds-accepted-documents">Click here for the full list of documents </a>

We’ll keep your documents safe and secure. 🔐

We’ll only ask for what’s necessary. 📄

We aim to review everything as quickly as possible. ⏱️

Our team is here to answer your questions and make the process smooth. 🤝

- We’ll keep your documents safe and secure. 🔐
- We’ll only ask for what’s necessary. 📄
- We aim to review everything as quickly as possible. ⏱️
- Our team is here to answer your questions and make the process smooth. 🤝
   

While we review your documents, we may need to pause deposits or withdrawals until everything is verified. If we don’t receive the documents we need, your account may remain suspended until we do. We know this isn’t ideal, but it’s a legal requirement to protect you and all our players. ⚖️

For more details, you can visit the UK Gambling Commission’s website. 🌐

Source of Funds Request

The Football Pools Limited is a limited company registered in England and Wales with registered number 10573569 and VAT registered number 420 0342 65. Our registered office is at Walton House, 55 Charnock Road, Liverpool, England, L67 1AA. The Football Pools Limited is licensed and regulated in Great Britain by the Gambling Commission under account number <a href="https://www.gamblingcommission.gov.uk/public-register/business/detail/48272" target="_blank" rel="nofollow noopener noreferrer">48272.</a>

If you want to get in touch with us, drop us an email at <a href="mailto:support@thepools.com" target="_blank" rel="nofollow noopener noreferrer">support@thepools.com</a>.

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Source of Funds Request

Keeping Your Play Safe at The Pools: Source of Funds Checks 🎲🔒

Why might we ask about your funds?

How does it work?

What Documents do we Accept for Source of Funds?

What can you expect from us?