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What documents are acceptable for verification?

Documents for verification

Updated over a month ago

Documents we accept for verification of Proof Of Identity (POI):

  • Passport

  • Driving License - Helpful hint - A valid Driving License covers for both identity and address checks in one go

Documents we accept for verification of address (Proof of Address):

To verify your address, you must provide a full size (corner to corner) photographed or scanned copy of your proof of address. The submitted document must clearly display your name and full address and include a statement/billing date from the last three months. The following documents are accepted:

  • A Letter from your bank or equivalent financial institution

  • The first page of a statement from your bank, which clearly shows your name and address (not pre-paid card statements)

  • Electric/Gas/Water Bill

  • Council Tax Bill

  • Letter from HMRC

Please ensure the images are clear and full size to prevent delays with the verification of your account.

The Pools may require additional documents at anytime in line with regulatory requirements.

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