Skip to main content

What documents are acceptable for verification?

Documents for verification

Updated over 2 months ago

When supplying verification documents, please note the same document cannot be used to verify both your name/age and your address.

If your account passed automatic verification during registration, there is no need to upload documents, unless specifically requested.

Documents we accept for verification of age:

  • Passport

  • Driving License

Documents we accept for verification of address:

To verify your address, you must provide a full size (corner to corner) photographed or scanned copy of your proof of address. The submitted document must clearly display your full address and include a statement/billing date from the last three months. The following documents are accepted:

  • A Letter from your bank or equivalent financial institution

  • The first page of a statement from your bank, which clearly shows your name and address (not pre-paid card statements)

  • Electric/Gas/Water Bill

  • Council Tax Bill

  • Letter from HMRC

Please ensure the images are clear and full size to prevent delays with the verification of your account.

Did this answer your question?