When supplying verification documents, please note the same document cannot be used to verify both your name/age and your address.
If your account passed automatic verification during registration, there is no need to upload documents, unless specifically requested.
Documents we accept for verification of age:
Passport
Driving License
Documents we accept for verification of address:
To verify your address, you must provide a full size (corner to corner) photographed or scanned copy of your proof of address. The submitted document must clearly display your full address and include a statement/billing date from the last three months. The following documents are accepted:
A Letter from your bank or equivalent financial institution
The first page of a statement from your bank, which clearly shows your name and address (not pre-paid card statements)
Electric/Gas/Water Bill
Council Tax Bill
Letter from HMRC
Please ensure the images are clear and full size to prevent delays with the verification of your account.
