The Pools

As outlined in our Terms and Conditions, we will be ending the continuation of the Welcome Offer.  

This is because Sports Betting services will no longer be available from 15th June 2026. As a result, the ongoing elements of the Welcome Offer linked to Sports Betting will cease from this date.  

We understand this may be disappointing and apologise for any inconvenience caused.  

If you have questions, please contact Customer Support via Live Chat, click the Live Chat icon in the bottom right of our Help Centre.

For more information on these changes, pleas visit our dedicated help section, <a href="https://help.thepools.com/en/collections/1438412-announcements">here!</a>

I subscribed to Goal Rush/Lucky Clover and I am expecting Free Bets across the first three months of my subscription as part of a ‘Welcome Offer’?

The Football Pools Limited is a limited company registered in England and Wales with registered number 10573569 and VAT registered number 420 0342 65. Our registered office is at Walton House, 55 Charnock Road, Liverpool, England, L67 1AA. The Football Pools Limited is licensed and regulated in Great Britain by the Gambling Commission under account number <a href="https://www.gamblingcommission.gov.uk/public-register/business/detail/48272" target="_blank" rel="nofollow noopener noreferrer">48272.</a>

If you want to get in touch with us, drop us an email at <a href="mailto:support@thepools.com" target="_blank" rel="nofollow noopener noreferrer">support@thepools.com</a>.

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