Updates
Updates to our products
28 articles
- Changes To Our Promotions and 445 Club
- What is happening to Sports Betting and Casino on The Pools?
- Why are we making changes to our products ?
- Will my subscription to Classic Pools, Goal Rush or Lucky Clover be affected by these changes?
- I’m a member of 4:45 Club and receive Weekly Rewards and promotions, will this continue?
- Will my account be closed when these changes take place?
- What happens to my Balance after these changes?
- How do I withdraw my funds?
- How do I withdraw my funds if my card has changed or expired?
- What happens to my free bets or bonus funds?
- Do I need to withdraw my balance?
- Do I need to withdraw my balance before Monday 15th June 2026?
- Can I use my balance to play Pools games?
- I’m having trouble withdrawing my funds?
- Can I still deposit or place bets?
- Why can't I deposit?
- I can’t access my account – what should I do?
- I am not receiving the Password Reset email I requested?
- What if I have a small balance?
- What if I have a large balance?
- I haven’t used my account in a while – what should I do?
- What can I still do with my account?
- Who can I contact if I need help?
- I subscribed to Goal Rush/Lucky Clover and I am expecting Free Bets across the first three months of my subscription as part of a ‘Welcome Offer’?
- Free to play games update
- What happens if I have an open bet?
- Welcome Offers
- Lucky Clover Number Changes