When you deposit money into your gambling account, it’s important to know what happens to those funds if the gambling company becomes insolvent.
When making a deposit, you will see the following message, which you would need to acknowledge in order to make a deposit. Once accepted you will be able to proceed to deposit:
"Your funds are safe with us
As per our license obligations under the United Kingdom Gambling Commission (UKGC), The Pools is required to inform you that player funds are kept in accounts which are separate from the company's business accounts.
This meets the UKGC's requirements for segregation of player funds at a medium level. For further information click here."
Why This Matters for You
Security You Can Trust: Your funds aren’t mixed with company finances—they’re held in dedicated accounts.
Regulated Protection: We meet UKGC requirements for player fund segregation.
Confidence to Play: You can focus on enjoying the game, knowing your money is safe.