Cash out is an additional facility we offer, however this is not always guaranteed.
There are many factors that can influence if a cash out, such as market suspensions and price changes and the market selection for your bet.
There maybe times where a cash out value is displayed but this does not mean that the cash out will be available.
Once selected our cash out system will check to see if the bet can still be cashed out.
Please check your 'open bets' regularly to see if you have a cash out offer.