We aim to settle Sports bets as soon as we receive the official result, this is usually within one hour of the event finishing.
If your bet has not been settled, we may be waiting for the official result before we look to settle this. If this has exceeded 24 hours, please contact our Player Support Team for help.
Before contacting the support team, consider:
Verifying that the event has fully concluded.
Rechecking your account for updates a day after the event. If your bet remains unsettled beyond these steps, then reach out to our Player Support Team for further assistance.
In some circumstances bets may be voided, please refer to our betting rules for full information on settlements.