Understanding Entries, Games, and Winnings Following Subscription, Direct Debit, or Account Changes
When managing your account with The Pools, you may wonder what happens to your entries, games, and potential winnings after making changes such as cancelling your subscription, direct debit, or account. Here is a comprehensive guide to help you understand these situations.
Impact of Cancelling a Subscription or Direct Debit
If you cancel your subscription or direct debit, here’s what you need to know:
Games Already Paid For: Games or entries that were paid for before the cancellation will remain active. You will still be eligible to participate in those games, and any potential winnings will be credited to you.
Automatic Renewals: Cancelling a subscription stops further automatic renewals. However, entries associated with payments already processed will not be retroactively refunded.
By understanding these processes, you can make informed decisions about managing your account and ensuring you don’t miss out on participation or winnings.