Skip to main content

What are the qualifying conditions of the casino welcome offer?

What are the conditions for the casino welcome offer?

Updated over a month ago

Get 100 Free Spins on ‘Big Bass Splash’ – Here’s How!

Please allow up to 5 minutes for the Free Spins to be awarded to allow the system time to credit. If they do not appear, try logging out relogging in before contacting customer services.

Claiming and Using the 100 Free Spins

The process of claiming your 100 free spins couldn’t be easier. Here’s how it works:

  1. Deposit and Stake: Make the qualifying deposit and stake on eligible games as per the promotion's terms. (E.g. Big Bass Splash) - https://www.thepools.com/promotions/welcome-offer-100-spins-new

  2. Spins Credited: The free spins will automatically appear in your account after meeting the requirements.

  3. Accessing the Spins: Open the designated slot games (e.g., "Big Bass Splash"), and you’ll see the spins available on your game slip ready to use.

    Any winnings from the free spins are yours to withdraw and are not subject to wagering requirements.

  • Open to new customers

  • Customers registered before 16th April 2025 will not be eligible to take part in this offer

  • Players must deposit of £20+ and Stake £20+ on any Casino slots

  • Deposit and Stake must be completed within 7 days of opening your account to qualify

  • Only deposits made via debit card will count to this offer. Deposits via PayPal, virtual cards and/or pre-paid debit cards will not qualify for the welcome offer

  • Qualifying players will have their Free Spins automatically credited to their account

  • Players will need to redeem their free spins by opening the 'Big Bass Splash' slot and accepting the spins on the in-game pop-up message.

  • Please allow up to 5 minutes for the Free Spins to be awarded to allow the system time to credit. If they do not appear, try logging out relogging in before contacting customer services.

  • The 100 free spins are for 'Big Bass Splash' slot only

  • The value of each Spin awarded as part of this promotion is £0.10 per spin

  • Any winnings from Free Spins will be added as cash to your account

  • Free Spins will expire 5 days after being awarded

  • Free Spins cannot be split/used across multiple slots, there are no cash, bonus, or free bet alternatives for the free spins

  • Available once per person, household address, email address, debit/credit card number and IP address


Key Details You Need to Know:

  • Free spins will be credited to your account. Simply open the 'Big Bass Splash' game to start playing.

  • This offer is available to new players only who haven't received any other welcome offer before.

  • Your deposit and stake of £20+ must be completed within 7 days of opening your account to qualify.

  • As noted, winnings from the free spins are in cash and not subject to wagering requirements.

Eligibility Notice: Customers registered before 16th April 2025 are not eligible. Only deposits made via debit card count (PayPal, virtual cards, and prepaid debit cards will not qualify).

  • Each free spin is valued at £0.10, and winnings will be credited as cash. Free spins expire 5 days after being awarded, so don’t miss out.

  • Free spins are exclusively for the 'Big Bass Splash' slot and cannot be split across other games. No cash or bonus alternatives are available.

Offer is limited to one per person, household, address, email, debit/credit card, and IP address.

Did this answer your question?