The Pools

Live chat - Click the Chat Button Icon in the bottom right of any help centre article to start a chat. Our knowledgeable Chat bot (Jackbot) is the quickest and easiest way to find your answers and will try to support you in the first instance. If you would like support from one of our team, click the chat button to start the conversation and ask to speak with one of our agents. Agents will only reply during opening hours.

Email: Send us an email to <a href="mailto:Support@thepools.com" rel="nofollow noopener noreferrer" target="_blank">Support@thepools.com</a> - Please never include personal account information or any confidential details like your card information or passwords.

- Live chat - Click the Chat Button Icon in the bottom right of any help centre article to start a chat. Our knowledgeable Chat bot (Jackbot) is the quickest and easiest way to find your answers and will try to support you in the first instance. If you would like support from one of our team, click the chat button to start the conversation and ask to speak with one of our agents. Agents will only reply during opening hours. 
 
 
 
 Email: Send us an email to <a href="mailto:Support@thepools.com" rel="nofollow noopener noreferrer" target="_blank">Support@thepools.com</a> - Please never include personal account information or any confidential details like your card information or passwords.

Our Player Support Team are available:

How can I contact you?

The Football Pools Limited is a limited company registered in England and Wales with registered number 10573569 and VAT registered number 420 0342 65. Our registered office is at Walton House, 55 Charnock Road, Liverpool, England, L67 1AA. The Football Pools Limited is licensed and regulated in Great Britain by the Gambling Commission under account number <a href="https://www.gamblingcommission.gov.uk/public-register/business/detail/48272" target="_blank" rel="nofollow noopener noreferrer">48272.</a>

If you want to get in touch with us, drop us an email at <a href="mailto:support@thepools.com" target="_blank" rel="nofollow noopener noreferrer">support@thepools.com</a>.

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